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Confidential alcohol & drug counselling and referral in Victoria

For people of all ages and backgrounds

24 hours, 7 days
free and confidential
Professional,
qualified counsellors
Information,
support and referral
For you, family
members and others.

Concerned about your alcohol or drug use?

Check out the self-assessment tool to see how your drinking or drug use stacks up.

Do a self-assessment

Get help now

DirectLine offers counselling and referral to specialist treatment services.

For you
For someone else
For health professionals

Sector reform

The alcohol and drug treatment sector is changing. If you are already in treatment, you may be affected.

Read more

It's OK to ask for help

Some reasons you might ask for help

You’ve tried to change but it’s been difficult

Coping with a drug or alcohol problem on your own is difficult. Our counsellors can help you put a plan in place and give you techniques to manage a change for the better. If you need more dedicated support, we can refer you to a specialist service

It’s causing issues with your relationships

Alcohol and drug problems can be the source of many relationship problems. DirectLine can provide advice on how to manage your alcohol or drug problem, and also refer you to specialist relationship and family support services.

You regret things you’ve said or done under the influence

If you’ve often had regrets about things you’ve said or done while drinking or using drugs, it may be an indicator that you need some help. Talk to a counsellor about your drug and alcohol use and help take stock of your situation.

You’re not feeling physically or mentally healthy

Alcohol and drugs can take a toll on your mind and body. If you’re not feeling healthy or have medical problems relating to your drinking or drug use, we can connect you with a support service that’s right for you.

How we can help

Get connected with the support service that’s right for you

Counselling & support Counselling services include face-to-face and telephone counselling for individuals and families, as well as group counselling and day programs. Counselling can range from a single session to extended periods of one-to-one engagement or group work.
Withdrawal services There are a number of support options available for people assessed as needing supported drug & alcohol withdrawal (detox), including residential inpatient withdrawal, home-based and outpatient services.
Methadone and other pharmacotherapies DirectLine can provide information and referrals for people on opioid replacement therapies, including Victoria’s methadone program.
Drink and drug driving If you’ve been convicted for driving under the influence, DirectLine can connect you with a relicensing service.
Rehabilitation and post-withdrawal Residential rehabilitation facilities provide a longer-term safe and supportive environment for people who haven’t been able to reduce or overcome their drug use through other treatments.
Services for families DirectLine can connect you with self-help groups, parent support programs and family counselling and support services.
Services for Aboriginal communities DirectLine can connect Aboriginal people who are affected by alcohol and other drugs with Koori-specific information, education, community groups, and treatment services.
Services for young people There are a range of treatment and support options available for young people, including outreach, withdrawal, rehabilitation and supported accommodation for young people affected by alcohol and other drugs.